Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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53 results

Ash Cup Coin Holder with Lighter Element

Ash Cup Coin Holder with Lighter Element

SKU: ML3Z2504810AA

$75.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Trailer Hitch Ball Mount 2" Ball 1" Shank

Trailer Hitch Ball Mount 2" Ball 1" Shank

SKU: BL3Z19F503B

$35.00

Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

SKU: VM1PZ7855100G

$379.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Napier Sportz SUV Tent

Napier Sportz SUV Tent

SKU: VAT4Z99000C38A

$429.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Ford Logo Large Soft Sided Folding Cargo Organizer

SKU: HE5Z78115A00A

$105.00

Thule Stand-Up Paddleboard Carrier for Roof Racks

Thule Stand-Up Paddleboard Carrier for Roof Racks

SKU: VFT4Z7855100B

$199.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Ford Logo Soft Sided Cooler Bag with Adjustable Carrying Strap

SKU: HE5Z19H484A

$35.00

Escape 2013-2019 4pc Charcoal Black Carpet Floor Mat Set

Escape 2013-2019 4pc Charcoal Black Carpet Floor Mat Set

SKU: FJ5Z7813300AB

$140.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Thule Rack Mounted Folding Kayak Carrier

Thule Rack Mounted Folding Kayak Carrier

SKU: VM1PZ7855100D

$349.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

10 - 18 of 53 results