Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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155 results

Overland Exterior Area Lighting and Speaker

Overland Exterior Area Lighting and Speaker

SKU: VNL1Z18D906A

$549.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Yakima Rooftop Fishing Rod Mount

Yakima Rooftop Fishing Rod Mount

SKU: VM1PZ7855100E

$199.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Explorer 2020-2025 Thule HD Crossbar System

Explorer 2020-2025 Thule HD Crossbar System

SKU: VPL5Z7855100A

$589.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

SKU: VKB3Z7855100P

$499.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Remote Start System Long Range One Way Key Fob

Remote Start System Long Range One Way Key Fob

SKU: DS7Z15K601F

$60.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Thule Hitch Mounted Bicycle Carrier for 4 Bikes

Thule Hitch Mounted Bicycle Carrier for 4 Bikes

SKU: VM1PZ7855100BA

$459.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Thule Hitch Mounted Bicycle Carrier for 2 Bikes

Thule Hitch Mounted Bicycle Carrier for 2 Bikes

SKU: VM1PZ7855100AA

$429.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

LED Anti-Theft Flasher Vehicle Security System

LED Anti-Theft Flasher Vehicle Security System

SKU: DM5Z19D596A

$15.00 + $70.00 Installation

Pickup Required

Pickup: Free at Dealer

Explorer 2016-2019 Lund Aeroskin Smoke Hood Deflector

Explorer 2016-2019 Lund Aeroskin Smoke Hood Deflector

SKU: VGB5Z16C900B

$89.00

Pickup Required

Pickup: Free at Dealer

...

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