Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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155 results

Yakima Awning

Yakima Awning

SKU: VKB3Z99000C38E

$469.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Yakima® Rack Mounted Kayak Carrier w/o Lock

Yakima® Rack Mounted Kayak Carrier w/o Lock

SKU: VKB3Z7855100EB

$269.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Explorer 2020-2025 Yakima Cross Bar System Kit

Explorer 2020-2025 Yakima Cross Bar System Kit

SKU: VLB5Z7855100A

$559.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Explorer 2025, Underbody Illumination Courtesy Light Kit

Explorer 2025, Underbody Illumination Courtesy Light Kit

SKU: VRB5Z13D290A

$279.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Explorer 2020-2025 Rear Bumper Protector

Explorer 2020-2025 Rear Bumper Protector

SKU: LB5Z17B807A

$100.00

Pickup Required

Pickup: Free at Dealer

Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

SKU: VM1PZ7855100K

$259.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Explorer 2011-2019 Cargo Area Liner

Explorer 2011-2019 Cargo Area Liner

SKU: BB5Z6111600BB

$130.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Explorer 2016-2019 Smoke Hood Deflector

Explorer 2016-2019 Smoke Hood Deflector

SKU: GB5Z16C900A

$115.00

Yakima Rack Mounted Stand Up Paddleboard Carrier

Yakima Rack Mounted Stand Up Paddleboard Carrier

SKU: VKB3Z7855100H

$359.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

...

82 - 90 of 155 results