Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Thule Rack Mounted Folding Kayak Carrier

Thule Rack Mounted Folding Kayak Carrier

SKU: VM1PZ7855100D

$349.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Maverick 2022-2025 Cargo Management System Kit - Includes Cleat Tie Down Kit

Maverick 2022-2025 Cargo Management System Kit - Includes Cleat Tie Down Kit

SKU: NZ6Z9955200A

$440.00

Maverick 2022-2025 Door Sill Kit Tremor logo on Black Texture

SKU: VNZ6Z99132A08D

$49.00

Shipping: Ships by Dec. 31

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Maverick 2022-2025 Lumen TouchLink Capacitive Touch LED Lamps Bed Light 2pc Set

Maverick 2022-2025 Lumen TouchLink Capacitive Touch LED Lamps Bed Light 2pc Set

SKU: VNZ6Z13E754B

$199.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Maverick 2022-2025 Putco Black Platinum 4pc Door Sill Plates Kit

Maverick 2022-2025 Putco Black Platinum 4pc Door Sill Plates Kit

SKU: VNZ6Z99132A08A

$149.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Off-Road Pair of Recovery Boards

Off-Road Pair of Recovery Boards

SKU: M1820FPRB

$265.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Ford Performance 5.0 Battery Charger and Maintainer Bumper Cover

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SKU: M10300COVER

$10.00

Shipping: Ships by Dec. 31

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Maverick 2022-2025 Front Console Vault In-Vehicle Safe

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SKU: VNZ6Z9906202A

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Shipping: Ships by Dec. 31

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Ford Performance License Single Plate

Ford Performance License Single Plate

SKU: M1828FPONE

$15.00

Shipping: Ships by Dec. 31

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