Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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284 results

Off-Road Pair of Recovery Boards

Off-Road Pair of Recovery Boards

SKU: M1820FPRB

$265.00

Shipping: Ships by Dec. 31

Pickup: Free at Dealer

Ford Performance 5.0 Battery Charger and Maintainer Bumper Cover

Ford Performance 5.0 Battery Charger and Maintainer Bumper Cover

SKU: M10300COVER

$10.00

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Ranger 2019-2023 "Ford" Front Grille

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Ranger 2019-2023 UVS100 Custom Sunscreen

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Ford Performance License Single Plate

Ford Performance License Single Plate

SKU: M1828FPONE

$15.00

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Ranger 2019-2023 Bed Mat for 5' Bed

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FORD PERFORMANCE BY FACTOR 55 BLUE ULTRAHOOK

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SKU: M1821UHB

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Ranger 2019-2023 NeoSupreme Front Captain's Chair Seat Covers in Black

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SKU: VKB3Z15600D20C

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Ranger 2021-2023 Tufskinz Matte Black Tailgate Letter Inserts

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...

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