Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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3,052 results

Curt Hitch Shackle Kit

Curt Hitch Shackle Kit

SKU: VLL3Z19A282A

$49.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2021-2025 Black Molded Splash Guards Rear Pair

F-150 2021-2025 Black Molded Splash Guards Rear Pair

SKU: ML3Z16A550BA

$60.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

PISTON AND ROD KEYCHAIN FEATURING FORD OVAL

PISTON AND ROD KEYCHAIN FEATURING FORD OVAL

SKU: 302700

$6.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Bronco 4Dr 2021-2025 Floor Liner for Vinyl Flooring

Bronco 4Dr 2021-2025 Floor Liner for Vinyl Flooring

SKU: M2DZ7813300BA

$205.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

2021 -2024 Bronco Classic Script Fender Badge Kit - Matte Black

2021 -2024 Bronco Classic Script Fender Badge Kit - Matte Black

SKU: M1447BSMB

$60.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Standard Interface Plate Kit

Standard Interface Plate Kit

SKU: HC3Z9928408AA

$70.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Maverick 2022-2025 Lund Aeroskin Smoke Hood Protector

Maverick 2022-2025 Lund Aeroskin Smoke Hood Protector

SKU: VNZ6Z16C900A

$79.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2021-2025 Aeroskin Smoke Hood Deflector

F-150 2021-2025 Aeroskin Smoke Hood Deflector

SKU: VML3Z16C900A

$89.00

Shipping: Ships by Feb. 8

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Dashcam with Rear Facing Camera Bundle

Dashcam with Rear Facing Camera Bundle

SKU: VHL3Z19G490K

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...

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