Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang GT350 2015-2020 Front Tow Hook Assembly

Mustang GT350 2015-2020 Front Tow Hook Assembly

SKU: M17954FA

$95.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Mustang 2015-2024 Tie Down Kit

Mustang 2015-2024 Tie Down Kit

SKU: M1700M

$145.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Mustang 2015-2023 Track Pack Rear Spoiler

Mustang 2015-2023 Track Pack Rear Spoiler

SKU: M16600GT350A

$565.00

Pickup Required

Pickup: Free at Dealer

Mustang 2015-2023 PP1 REAR SPOILER

Mustang 2015-2023 PP1 REAR SPOILER

SKU: M16600MPP

$585.00

Pickup Required

Pickup: Free at Dealer

Mustang Rear Tow Hook Assembly

Mustang Rear Tow Hook Assembly

SKU: M17954RB

$120.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Mustang GT350 2015-2020 Hood Lift Kit with Laser Engraved Ford Performance Logo

SKU: M16826GT350

$120.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Mustang 2015-2024 Ford Performance Sill Plate Set

Mustang 2015-2024 Ford Performance Sill Plate Set

SKU: M1613208A

$225.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Mustang GT350R Strut Tower Brace Kit

Mustang GT350R Strut Tower Brace Kit

SKU: M20201GT350

$450.00

Pickup Required

Pickup: Free at Dealer

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