Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang SVT 1999-2011 Coil Covers

                  Mustang SVT 1999-2011 Coil Covers

                  SKU: M6067C

                  $115.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1996-2017 Flywheel Lightweight Billet 8 Bolt Modular-Coyote

                  Mustang 1996-2017 Flywheel Lightweight Billet 8 Bolt Modular-Coyote

                  SKU: M6375M50

                  $405.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2010-2014 V6 High-Flow K&N Ford Performance Air Filter

                  Mustang 2010-2014 V6 High-Flow K&N Ford Performance Air Filter

                  SKU: M9601MGT

                  $80.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 5.0L Coyote/7.3L Gas Automatic Transmission Flexplate Bolts

                  Mustang 5.0L Coyote/7.3L Gas Automatic Transmission Flexplate Bolts

                  SKU: M6379M50A

                  $35.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  COYOTE CAST IRON RACE BLOCK

                  COYOTE CAST IRON RACE BLOCK

                  SKU: M6010M50X

                  $5,300.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  5.0/5.2L Coyote Water Pump Kit

                  5.0/5.2L Coyote Water Pump Kit

                  SKU: M8501M50A

                  $95.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
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                  Mustang 2011-2014 5.0L 4V TI-VCT Oil Line Adaptor

                  Mustang 2011-2014 5.0L 4V TI-VCT Oil Line Adaptor

                  SKU: M6881M50

                  $75.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
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                  5.0/5.2L GT500 Aluminum Oil Pan and Pump Kit

                  5.0/5.2L GT500 Aluminum Oil Pan and Pump Kit

                  SKU: M6675M52S

                  $1,350.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  5.0L Coyote Oil Pump Installation Kit

                  5.0L Coyote Oil Pump Installation Kit

                  SKU: M6600A50PKIT

                  $125.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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