Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang SVT 1999-2011 Coil Covers

Mustang SVT 1999-2011 Coil Covers

SKU: M6067C

$115.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

2018-2023 5.0L Coyote Oil-Air Separator RH

2018-2023 5.0L Coyote Oil-Air Separator RH

SKU: M6766A50A

$225.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

FUEL PUMP BLOCK OFF PLATE, BLACK CRINKLE FINISH WITH FORD OVAL

FUEL PUMP BLOCK OFF PLATE, BLACK CRINKLE FINISH WITH FORD OVAL

SKU: 302291

$13.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

2024-2025 MUSTANG 2.3L ECOBOOST AIR/OIL SEPARATOR KIT

2024-2025 MUSTANG 2.3L ECOBOOST AIR/OIL SEPARATOR KIT

SKU: M6766A23D

$625.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

5.2/5.0L Main Bolt Kit

5.2/5.0L Main Bolt Kit

SKU: M6345M52

$45.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

GT350 5.2L Oil-Air Separator LH

GT350 5.2L Oil-Air Separator LH

SKU: M6766A50S

$200.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Mustang 2011-2019 5.0L Coyote Boss 302 Timing Chain Tensioners

Mustang 2011-2019 5.0L Coyote Boss 302 Timing Chain Tensioners

SKU: M6266M50B

$170.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

289/302 One-Piece Rubber Oil Pan Gasket

289/302 One-Piece Rubber Oil Pan Gasket

SKU: M6710A50

$40.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Mustang GT 2005-2010 High Lift Hot Rod Cam Set

Mustang GT 2005-2010 High Lift Hot Rod Cam Set

SKU: M65503V

$1,055.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

...

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