Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  PUSH IN VALVE COVER BREATHER WITH FILTER AND FORD RACING LOGO

                  PUSH IN VALVE COVER BREATHER WITH FILTER AND FORD RACING LOGO

                  SKU: 302236

                  $30.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING LOGO AIR BREATHER CAP: TWIST TYPE CHROME

                  FORD RACING LOGO AIR BREATHER CAP: TWIST TYPE CHROME

                  SKU: 302200

                  $17.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
                  Add to Cart
                  DIPSTICK KIT: CHROME HANDLE AND TUBE

                  DIPSTICK KIT: CHROME HANDLE AND TUBE

                  SKU: 302401

                  $35.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance License Plate Frame-Brushed Stainless Steel

                  Ford Performance License Plate Frame-Brushed Stainless Steel

                  SKU: M1828SS304C

                  $40.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
                  Add to Cart
                  CHROME AIR CLEANER NUT: MUSTANG LOGO

                  CHROME AIR CLEANER NUT: MUSTANG LOGO

                  SKU: 302337

                  $17.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
                  Add to Cart
                  2021 -2024 Bronco Classic Script Fender Badge Kit - Matte Black

                  2021 -2024 Bronco Classic Script Fender Badge Kit - Matte Black

                  SKU: M1447BSMB

                  $60.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING COMPLETE DRESS UP KIT, BLACK CRINKLE FINISH

                  FORD RACING COMPLETE DRESS UP KIT, BLACK CRINKLE FINISH

                  SKU: 302500

                  $300.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING LOGO AIR BREATHER CAP: PUSH-IN TYPE CHROME

                  FORD RACING LOGO AIR BREATHER CAP: PUSH-IN TYPE CHROME

                  SKU: 302215

                  $19.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
                  Add to Cart
                  FUEL PUMP BLOCK OFF PLATE, BLACK CRINKLE FINISH WITH FORD OVAL

                  FUEL PUMP BLOCK OFF PLATE, BLACK CRINKLE FINISH WITH FORD OVAL

                  SKU: 302291

                  $13.00

                  Shipping: Ships by Apr 10
                  Pickup: Free at Dealer
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