Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  302/351W Z-Head Aluminum Assembled 63cc with 7mm Valve

                  302/351W Z-Head Aluminum Assembled 63cc with 7mm Valve

                  SKU: M6049Z304DA7

                  $1,775.00

                  Shipping: Ships by Feb. 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1963-2001 289/302 Single Plane Victor Jr Intake Manifold

                  Mustang 1963-2001 289/302 Single Plane Victor Jr Intake Manifold

                  SKU: M9424D302

                  $425.00

                  Shipping: Ships by Feb. 26
                  Pickup: Free at Dealer
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                  Steel 157T Manual Transmission Flywheel

                  Steel 157T Manual Transmission Flywheel

                  SKU: M6375D302B

                  $335.00

                  Shipping: Ships by Feb. 26
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2025 BRONCO RAPTOR CARBON FIBER REAR FENDER FLARE SET-GLOSS

                  2022-2025 BRONCO RAPTOR CARBON FIBER REAR FENDER FLARE SET-GLOSS

                  SKU: M16268BGR

                  $6,060.00

                  Shipping: Ships by Feb. 26
                  Pickup: Free at Dealer
                  Add to Cart
                  High Performance Hardened Steel Lifter Cup

                  High Performance Hardened Steel Lifter Cup

                  SKU: M6500R302HLC

                  $185.00

                  Shipping: Ships by Feb. 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1969-1997 Cylinder Head Gasket

                  Mustang 1969-1997 Cylinder Head Gasket

                  SKU: M6051B341

                  $105.00

                  Shipping: Ships by Feb. 26
                  Pickup: Free at Dealer
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                  302/351W Bare 63cc Z-Head Aluminum Head

                  302/351W Bare 63cc Z-Head Aluminum Head

                  SKU: M6049Z304D

                  $1,050.00

                  Shipping: Ships by Feb. 26
                  Pickup: Free at Dealer
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                  Raptor 2017-2020 Chase Rack In-Bed Tire Carrier

                  Raptor 2017-2020 Chase Rack In-Bed Tire Carrier

                  SKU: M19007BC

                  $595.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  7.3L GAS TIMING COVER KIT

                  7.3L GAS TIMING COVER KIT

                  SKU: M6059SD73

                  $160.00

                  Shipping: Ships by Feb. 26
                  Pickup: Free at Dealer
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