Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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WIRE DIVIDERS: FORD LOGO: BLUE 4 TO 3 TO 2 WIRE

SKU: 302637

$22.00

Shipping: Ships by Jan. 26

Pickup: Free at Dealer

Maverick 2025 Black Tailgate Applique

Maverick 2025 Black Tailgate Applique

SKU: VSZ6Z99425A34A

$331.07

Shipping: More inventory coming soon

Pickup: Free at Dealer

Super Duty 2011-2025 5th Wheel 20,000 lbs. Hitch Kit For 8.0' Bed Only

Super Duty 2011-2025 5th Wheel 20,000 lbs. Hitch Kit For 8.0' Bed Only

SKU: PC3Z19D520A

$1,810.00

Pickup Required

Pickup: Free at Dealer

2024+ MUSTANG HANDLING PACK FASTENER KIT

2024+ MUSTANG HANDLING PACK FASTENER KIT

SKU: MFR3F6

$190.00

Shipping: Ships by Jan. 26

Pickup: Free at Dealer

Mustang 1964-1995 575 HP Boss Crate Engine Rear Sump Pan

Mustang 1964-1995 575 HP Boss Crate Engine Rear Sump Pan

SKU: M6007Z460FRT

$15,750.00

Pickup Required

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Mustang 2015-2021 5.2L Intake Valve Light Weight

Mustang 2015-2021 5.2L Intake Valve Light Weight

SKU: M6507M52

$135.00

Shipping: Ships by Jan. 26

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Expedition 2025 Areoskin Hood Protector

Expedition 2025 Areoskin Hood Protector

SKU: VSL1Z16C900A

$99.00

Shipping: More inventory coming soon

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F-150 2021-2022 Leer Group Smoked Quartz CabHigh Sport Bed Cap for 5.5 Bed, Paint Code TQ - NON-RETURNABLE

F-150 2021-2022 Leer Group Smoked Quartz CabHigh Sport Bed Cap for 5.5 Bed, Paint Code TQ - NON-RETURNABLE

SKU: VML3Z99501A42BA

$4,199.00 + $266.00 Installation

Expedition MAX 2022-2024 Air Design® Iconic Silver Painted Body Kit

Expedition MAX 2022-2024 Air Design® Iconic Silver Painted Body Kit

SKU: VML1Z78200B72BB

$1,419.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

...

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