Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  HI-PERFORMANCE DUAL FUEL PUMP KIT

                  HI-PERFORMANCE DUAL FUEL PUMP KIT

                  SKU: M9407M52SC

                  $200.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Mustang 2011-2020 5.0L Coyote 90mm Throttle Body Intake Spacer

                  Mustang 2011-2020 5.0L Coyote 90mm Throttle Body Intake Spacer

                  SKU: M9474M50

                  $75.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Mustang 1985-1993 351W Engine Swap Accessory Drive Kits

                  Mustang 1985-1993 351W Engine Swap Accessory Drive Kits

                  SKU: M8511A351

                  $50.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  FORD RACING SLANT EDGE AIR CLEANER BLACK/RED

                  FORD RACING SLANT EDGE AIR CLEANER BLACK/RED

                  SKU: 302385

                  $215.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Mustang 2018-2023 5.0L Powered By Ford Engine Dress Up Kit

                  Mustang 2018-2023 5.0L Powered By Ford Engine Dress Up Kit

                  SKU: M9680M50BA

                  $155.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Mustang GT 2015-2017 5.0L Cat-Back Touring Exhaust System with Black Chrome Tips

                  Mustang GT 2015-2017 5.0L Cat-Back Touring Exhaust System with Black Chrome Tips

                  SKU: M5200M8TB

                  $1,690.00

                  Pickup Required
                  Pickup: Free at Dealer
                  SLANT EDGE VALVE COVERS, BARE WITH FORD RACING LOGO-READY FOR FINISHING

                  SLANT EDGE VALVE COVERS, BARE WITH FORD RACING LOGO-READY FOR FINISHING

                  SKU: 302146

                  $275.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Mustang GT 2015-2017 5.0L Cat-Back Sport Exhaust System with Chrome Tips

                  Mustang GT 2015-2017 5.0L Cat-Back Sport Exhaust System with Chrome Tips

                  SKU: M5200M8SC

                  $1,625.00

                  Pickup Required
                  Pickup: Free at Dealer
                  2022-2025 MAVERICK 2.0L SPORT EXHAUST - BLACK

                  2022-2025 MAVERICK 2.0L SPORT EXHAUST - BLACK

                  SKU: M5200MVB

                  $995.00

                  Shipping: Ships by Feb. 8
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