Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  COYOTE CAST IRON RACE BLOCK

                  COYOTE CAST IRON RACE BLOCK

                  SKU: M6010M50X

                  $5,300.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  Mustang 1964-1981 Manual Transmission Flywheel Steel 157 28.2

                  Mustang 1964-1981 Manual Transmission Flywheel Steel 157 28.2

                  SKU: M6375A302B

                  $335.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  Mustang 1964-1985 Black Satin Valve Cover

                  Mustang 1964-1985 Black Satin Valve Cover

                  SKU: M6582A

                  $215.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  FORD RACING COMPLETE DRESS UP KIT, BLACK CRINKLE FINISH

                  FORD RACING COMPLETE DRESS UP KIT, BLACK CRINKLE FINISH

                  SKU: 302500

                  $300.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  2024-2025 5.0L COYOTE EXHAUST GASKET KIT

                  2024-2025 5.0L COYOTE EXHAUST GASKET KIT

                  SKU: M9448M50D

                  $75.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  Mustang 1985-1995 Small Block V-8 Hydraulic Roller Tappet Camshafts

                  Mustang 1985-1995 Small Block V-8 Hydraulic Roller Tappet Camshafts

                  SKU: M6250B303

                  $410.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  2024-2025 MUSTANG 5.0L TOURING NON-ACTIVE W/GT VALANCE - CHROME TIP

                  2024-2025 MUSTANG 5.0L TOURING NON-ACTIVE W/GT VALANCE - CHROME TIP

                  SKU: M5200M5TCV

                  $2,620.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  F-150 2013-2016 3.5L Twin Turbo Upgrade Kit

                  F-150 2013-2016 3.5L Twin Turbo Upgrade Kit

                  SKU: M943835TA

                  $3,160.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
                  FORD SLANT EDGE BREATHER POLISHED

                  FORD SLANT EDGE BREATHER POLISHED

                  SKU: 302438

                  $45.00

                  Shipping: Ships by Feb. 9
                  Pickup: Free at Dealer
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